Language Matters: creating web content that is accessible, usable and understood

  • Learn how research-based plain language strategies can improve the user experience, save staff time, and help you achieve your communication goals.
  • The primary focus will be on website content, but these strategies can be used with any form of communication, including email, social media, or print media.
  • Plain language is an important part of digital accessibility compliance but applying these techniques will make all of your communications more effective, no matter the audience.